ACRL2011

A Declaration of Interdependence

March 30 - April 2, 2011, Philadelphia, PA

Etextbook Study Information from Poster Presentation by Pat Maxwell and Jennifer Little
Youtube video from presentation
Flikr photostream from ACRL2011
Wanamaker organ at Macy's
PDF File of this report:


Jennifer's key "takeaway thoughts:"
1. Libraries are doing redesign projects (buildings and reference) all over the country. There were many presentations about total or partial renovation projects, new service connections, and new help desk configurations. Some of the ideas Pam has started are exactly in line with what I heard from at least two sessions. Some desk mergers were successful the first time; others took some trial and error to find a model suitable to their library. Most greatly reduced the size of their reference collection (putting some in the circulating collection).
2. Yes, the library needs to be involved in etextbook (as well as ebook) discussions.
It makes perfect sense for the library to help in this process, not a competitor with bookstore ,but a partner. The library has experience with licensing and providing access to information; the bookstore may become a “print-on-demand” center. We can be a place to help develop OERs and scholarly communication resources.
3. There is a shift from a "collection" to a "service paradigm." We need to continue to determine where the library contributes to the university, from faculty publications and grant applications to student papers and projects (what services and resources they actually use for support.) We need to determine where we can positively impact student engagement, success and contribute to our university’s retention efforts.


Library Design/Renovation


New names for library/learning spaces:
Learning district, academic hub, learning commons, academic commons, “Woodi Learning Commons” renamed part of a larger “library building.”(academic partnerships librarian (FSU))

Presentations

1. Designing for the Future: A Creative Process for Space Planning
University of Wisconsin-Madison
http://s3.goeshow.com/acrl/national/2011/client_uploads/handouts/ACRL-Presentation.pdf
KEY: Understand how people use the space.
Evaluate against the library and university mission. Evaluate needs vs. wants.
Test. Pilot. Assess.
They tested desk and workspace configurations using items/desks they had on hand.
Results:
--Three “areas” grouped by similar features: Service Desk, Quick Service, and Living Room.
--Got rid of the “computer lab type atmosphere” and created a consultation area that does not look like public computing. The computer all have wireless mice and keyboards so users can take over the driving once the consultation has ended.
--Drastically reduced their reference collection to one-half of one side of a book shelf. Everyone helped, took 1-2 yrs. Had a shelflist and staff just put their initials next to it if they used it. Some did go into circulating collection. What have you done for me lately?
--Combined reserves/circ and ref desks. Everyone knows how to check out books.
Make sure you leave room for students to put their backpacks, supplies.
Not everything should be on wheels!

2. Re-Inventing Reference Service
Lynn Sheehan, Grand Valley State University
They moved to a single service point (Their paper http://s3.goeshow.com/acrl/national/2011/client_uploads/handouts/re-re_inventing.pdf is worth reading for our conversations here at Drake.)
Also planning for a new building. Included staff innconversations too.
Libstats captured numbers and content.
Their stats -- they get lots for where the restrooms are.
Used stats for ref -- moved many prints into cirulation and now they actually circulate. They made an electronic reference collection.
Is print reference dead? Polanka. Gale webinar.
Circ desk is now called the service desk.
Librarians available from a callout system wimba pronto in blackboard.
Took a long time and PATIENCE.
Wished they had developed an assessment method when they first started new service. Didn't really save that much time in the librarians' work week. It was not about a cost savings or time allocation for librarians, but about delivering high quality services.
Yes they do chat reference.
How support staff at circ desk? They were in a different department.
They did experiment at first, they like to try things out, like a lab almost.

Posters

1. What is A Learning Commons?-- Stop! Go! Pause! Go! Full Speed Ahead!
Ellen Willis, Mary Gabriel, Aims Community College
They combined several departments/services on campus while moving into a new space. Computer Learning Lab, Tutoring Services, Academic Testing, Disability Access Services, Library, and Faculty Learning Center.
http://www.aims.edu/student/learning-commons/
http://s3.goeshow.com/acrl/national/2011/client_uploads/handouts/leaning_com_board%20(3).pdf
PHOTOS

2. The Library as a Test Bed for Learning Space Innovation
Focuses primarily on redesigning classrooms, based on user feedback.
U of TN Libraries, Rita Smith and Teresa Walker
http://www.lib.utk.edu/ius/acrl2011
PHOTOS (before and after)

3. Stacking Up To Users: Reorganizing a Large Academic Library’s Bookstacks Based on User Borrowing Patterns
Studied the borrowing records of students and faculty and reorganized and moved library’s books.
http://tinyurl.com/regstack
David Bottorff, University of Chicago

4. Evolution of an Academic Hub: The Places and Faces of the Atlanta University Center Robert W. Woodruff Library
Renovated the entire library, with the focus on a “Woodi Learning Commons” that now includes a technology design studio, information services station (circ and reference), computer labs, career and placement center, classrooms, private spaces for research consultations, learning labs, open seating and collaborative study rooms, and quiet study spaces. It also has a café and an Archives Research Center. http://research.auctr.edu/rwwlevolution
PHOTOS
5. “Analyzing Data in LibStats to Reveal Trends in Academic Library Usage at the University of Kansas” http://hdl.handle.net/1808/7197
-Their ref stats showed an increase with undergrads; fall semester was the busiest.

6. Florida State University Learning Commons
http://www.lib.fsu.edu/Learning-Commons/index.html
http://www.goeshow.com/acrl/national/2011/test.cfm
PHOTOS
7. Flying the Plane While We Build It: The Carrier Library Learning Commons
Merged circ and reference desk but created a technology helpdesk, staffed by former reference desk student workers.
How did they do it: Flexibility and an eye on the strategic plan.
http://staffweb.lib.jmu.edu/users/hawortex/acrl2011/
has PHOTOS of their learning commons
8. From Notebooks to eBooks: How to bridge the gap between research skills and writing skills
http://guides.main.library.emory.edu/ACRLPosterHandout2011
L. Christine Terrell, Liz Cooper
Integrated Service Desk at Emory University
Video
9. Using e-readers to acess e-books in a bookless Library
Jan Kemp, UT at San Antonio
http://libguides.utsa.edu/AETLibrary (Doesn’t work)

10. Term Paper Clinics: F2F in the Age of IM Term paper clinic best practices
Kelly Diamond, kdiamond@wvu.edu
http://www.libraries.wvu.edu/instruction/clinic.htm
Clinics are more like research consultations, does not address writing needs but refers to writing center.
11. The Digital Desk Set: Building a Staff and Student Worker Community Through Blackboard
Jennifer Masunaga, Reference Librarian, Loyola Marymount University
Training for everyone who works at the information desk done through Blackboard, interactive tutorials. The “digital desk set.”
Media Creation Room
http://libguides.swosu.edu/mediacreationroom
Great way to list tutorials on how to use different programs, media creation tools, etc. Jason Dupree, SWOSU
Learning Commons at SU
http://library.syr.edu/about/tour/spaces/learning_commons.php
Fantasia Thorpe
12. Nothing is Permanent but Change: Redesigning the Help Desk (Again); or, The Journey to Consolidation and Back
Kansas state university, Jason Coleman www.lib.k-state.edu
13. Engaged Design: Students Envision the Architecture of Library Service
Presenter(s): Laura Braunstein, Noah Lowenstein, Dartmouth College
Studio art department helped redesign the ref/info desks (new combo)

Value of academic libraries: an ACRL initiative
Megan oakleaf, lisa janicke hinchcliffehttp://crln.acrl.org/
Help: we have undervalued libraries.
Shift collection to service paradigm.
What do individual users do? And what impact does that have?
Investigate library impact on grant proposals, papers by faculty.
ROI: what do students really use in their projects and courses? Megan oakleaf wants to work on this with someone. (return on investment = ROI)
She recommends these 4 from the list of activities:
1. Define outcomes.
2. Use existing data.
3. Develop systems to collect data on individual library user behavior.
4. Generate data that plays well with assessment management systems. Leave online tracdat, 10-15 different choices these days.
How the library contributes to student retention, enrollment, learning, etc.
Faculty research productivity, grant proposals, faculty teaching.
Administrators: HAVE TO SHARE WITH LIBRARY STAKEHOLDERS.
1. Use evidence based decision making.
2. Create confidence in library assessment.
3. Dedicate assessment personnel and training.
4. Foster environments that encourage creativity and risk taking.
5. Integrate library assessment within library planning budget, and reward structures.
6. Ensure that assessment efforts have requisite. www.acrl.org/value

E-Book Sessions


1. Book Lovers, Technophiles, Printers, and Pragmatists: The Social and Demographic Structure of User Attitudes Toward E-books
This ACRL grant-funded study is a follow-up to "Conflict and Consensus: Clusters of Opinion on E-Books," which was presented at the 14th ACRL National Conference. The first study used Q-Methodology to isolate four opinion types on electronic books. Due to the nature of the methodology, however, it told us neither the prevalence nor the social-demographic characteristics of each viewpoint. The present study employed a large-n (n=1472) survey to answer these questions. Andrew Revelle, Susan Hurst, Kevin Messner, Aaron Shrimplin, Miami University
Q Process=Qualitative interviews. Did 17. Used cash, $20bill.
4 opinion clusters: Book lover (likes print books, but will use ebooks), technophile (love new technology related to the book), pragmatist (sees the pros/cons of ebooks) , printer (likes ONLY print versions of books, has trouble with ebooks).
60% book lovers, printers
30% technophiles, pragmatists

2. The Digital Textbook Movement: Opportunities and Challenges for Academic Libraries
Presenter(s): Sue Polanka, Head, Reference and Instruction, Wright State University; Marilyn Billings, University of Massachusetts; Michele Sordi, SAGE Higher Education Group; Eric Frank, Flat World Knowledge; Steve Acker, Ohio Board of Regents/The Ohio State University, Ohio digital bookshelf, sponsored by ohiolink.
This was one of my favorite sessions, and there were no powerpoint presentation or handouts. It was a very interesting discussion of the role of the library and the digital textbook movement between a publisher, a spokesman for Flat World Knowledge, and the director of the Ohio Digital Bookshelf Project, and a librarian. M. Sordi, Gale, said that the shift to a rich, interactive textbook is harder than the shift to a “flat” textbook. E. Frank described how faculty are contributing to open access items because they too are tired of the existing publishing options. With new open access textbooks, faculty have the freedom to reuse, revise, remix and redistribute the material. S. Acker and M. Billings both agreed that academic libraries absolutely have a role in the etextbook world. There is a leadership vacuum on this issue, and it makes perfect sense for the library to help in this process, not as a competitor with bookstore, but a partner. She believes the Business model flip WILL be around licensing issues. The library will help with the institutional licensing project, instructional tech will help with downloading and textbook, bookstore would offer print on demand option.
Scholarly Communication libguide: http://guides.library.umass.edu/scholarlycommunication
OER libguide: http://guides.library.umass.edu/oe

3. Libraries Respond to Textbook Cost Inflation and Student Needs
Discusses the Higher Education Opportunity act and its impact on college campuses in providing textbook information to students. Panel presentation.

4. E-books research (contact)
Lisa.baures@mnsu.edu
Has done research on ereaders, has libguides.
http://libguides.mnsu.edu/ebookreaders
ttp://libguides.mnsu.edu/e-Book-Reader-Help

Library Instruction/Teaching Info

1. A Historic Collaboration Goes Digital: Supporting a History Information Literacy Program Online, Univ of AZ Library History Tutorials
http://lro.library.arizona.edu/course-guide/230-HIST301
http://bit.ly/AZtutorials (just the shorter URL)
VERY good
2. Competence vs Confidence: Assessment Knockdown!
http://tinyurl.com/assessmentknockdown
Amy Hofer, Margot Hanson
3. A Library Page for Every Course? A Debate on Macro-level vs. Micro-level Integration The Library Course Page (LCP) automatically generates a page for each course (6,000+) at the University of Minnesota. The LCP brings together reserves, guides, library catalog, and more using a variety of APIs and widgets. Presenter(s): Kate Peterson, Jon Jeffryes, University of Minnesota
Library course pages Over 6000 courses for their best estimate
http://www.lib.mn.edu/course
http://www.lib.umn.edu/course/about.php
Students don't think on discipline level, they think on the course level.

4. Teach Me How to DOUGIE: Design Outstanding Undergraduate and Graduate Instruction Effectively
5. Subject Guides: Rethinking Approaches to Content and Interactivity
6. Using Cloud Technology and Visual Storytelling to Develop an Engaging Orientation Session
7. Cultivating the fully engaged librarian. Wayne state
http://digitalcommons.Wayne.edu/libsp/44
engagedlibn.wetpaint.com
Prioritize relationships with faculty.
Look at the classes that are taught in your departments.
Key Instruction Questions: What if we quit teaching and just give them the tools? Do they need to learn how to search a database or do they just need to find 3 empirical articles.. Analyze and synthesize the material..

Other relevant Poster Sessions :

1. Forseeing Our Future: Strategic Planning for the Library and Information Technology Collaborations at Hamilton College
2. Five Heads are Better Than One: The Committee Approach to Identifying, Assessing and Initializing Emerging Technology Tools
http://libguides.fau.edu/emergingtechnologies-boca
Great literature review too.
3. Circulating the Odd: Putting Technology in the Hands of Patrons
This was a great poster that described all of the materials that could be checked out at the library circulation desk (ereaders, ipads, cameras, etc.) It would be worth doing this at our library, just to help with the marketing aspect. Jason Dupree, Erin Ingraham, Southwestern Oklahoma State University
4. Creating a Digital Media Gallery
5. Be Where Our Faculty Are": Emerging Technology Use and Faculty Information-Seeking Workflows
6. Building an Interdisciplinary Collaboration Community with VIVO
7. The Library Term Paper Clinic: F2F in the Age of IM
8. Tutoring in the Library? A New Perspective for Academic Libraries
9. Developing Partnerships to Develop Collections
10. Reference on the Move: Using an iPad to Market Library Services and Conduct Outreach for Students and Faculty
11. Media Magic: Seattle University's New Collaborative Media Lab
12. Collaboration Unleashes e-Book Database Potential for Replacing Traditional Textbook Options for Undergraduate Marketing Students
13. Converting a Lab into a Library: Forging a Space Partnership in a New Building
14. Learning From Our Students' Freedom of Speech: Assessing Whiteboard Questions In The Learning Commons


And FINALLY:
What happens when a renowned fashion expert with an international following comes to ACRL? Find out during Clinton Kelly's, co-host of TLC's What Not to Wear, closing keynote.
You have to be ready for change.
Seven steps toward lasting change.
1. Admit it. Style indeed matters. How you dress does affect what other people think about you. Project what is inside
2. Stop making excuses.
3. Honor your body. Don't use the word "hate" for any part of your body!!! Get over yourself!
4. Get out of fantasy land!
5. Lose the haters. Let go of people who are holding you back in life. "That was unnecessary."
6. Shut up. Mind your own business.
7. Shop with purpose. It takes work. The women he works with tries on twenty pairs of jeans. Two days to get nine outfits. Two and two rule: make sure anything you buy goes with two other things in your wardrobe. Two aspects of your life: work, life, weekend, evening, church, etc. Style budget. 50% of your budget on classics 50% on trendy pieces. Don't buy. Just because its on sale!
Librarian style ... At least there is one. Classic and......not really sexy.